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How prohibet Handles Your Personal Information

Your personal data belongs to you, and we take that seriously. This policy explains exactly what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our platform — and how you can access, update, or request deletion…

Account data protected with SSL encryptionPayPal, Venmo, Play+ transaction records securedYour right to access or delete dataNo data sold to third partiesContact our privacy team directly
prohibet How prohibet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at prohibet is built around four practical commitments: secure transmission, limited retention, transparent cookies, and a clear process for account-level changes. Every piece of information you share — from your identity documents during verification to your PayPal transaction history — moves over SSL-encrypted connections and is stored in access-controlled environments. Here is how each commitment works in practice.

Encryption and Secure Storage

All data transmitted between your device and our servers uses SSL encryption. Payment details linked to PayPal, Venmo, or Play+ are never stored in plain text on our systems.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can manage cookie preferences from the settings menu without losing your account access.

Data Retention and Deletion

We keep your account data while your account is active and for a period after closure as required by law. You can request early deletion of non-required data by contacting our privacy team through live chat or email.

Identity Verification Records

Documents submitted during ID verification — such as a driver's license or state ID — are handled by our verification partner and are not used for marketing or shared beyond fraud-prevention purposes.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we store your data, want to correct an error in your account profile, or need to submit a formal data access request, our privacy support team handles those directly. You can reach us through live chat from your account dashboard, by email, or via the in-app help form on mobile. We aim to acknowledge requests within two business days.

Live Chat Open your account dashboard and tap the chat icon. Our support team can pull up your data profile and walk you through access or correction requests in real time.
Email Privacy Team Send your data request to our dedicated privacy address shown in the account settings page. Include your registered email and the specific data action you need.
In-App Help Form On mobile, navigate to Settings, then Help, then Submit a Request. Select the Privacy category so your message routes directly to the right team without delay.

Common Questions About Your Privacy at prohibet

These are the questions we hear most often from people who want to understand how their data is handled. Each answer reflects how our systems actually work — not generic policy language.

We collect your name, date of birth, email, mailing address, and payment identifiers — such as your PayPal email or Play+ card number — along with device data like your IP address and login timestamps.

We share data only with service providers required to operate the platform — identity verification partners, payment processors, and fraud detection services. We do not sell your data to advertisers.

Submit a data access request through live chat in your account dashboard, by email to the address in account settings, or via the in-app Help form under the Privacy category.

Yes. Contact our privacy team directly and specify which data you want removed. Data that applicable law requires us to retain — such as transaction records — cannot be deleted early, but we will confirm what can be removed.

Transaction records tied to PayPal, Venmo, or Play+ are stored securely and used only for account history, fraud prevention, and regulatory compliance. They are never shared for marketing purposes.

Session cookies are required for login. Analytics cookies are optional. You can turn off non-essential cookies in Settings without affecting your ability to access your account or place transactions.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.