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What Governs Your Account at prohibet

Your account on prohibet operates under a defined set of terms that spell out your rights, our obligations, and how disputes get handled — no fine-print surprises.

State-dependent accessAccount terms & conditionsPrivacy & data rightsPayPal / Venmo / Play+ wallet termsContact paths for legal requests
prohibet What Governs Your Account at prohibet
LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a question about a specific term, a data request, or a dispute related to your account or a payment transaction, our support team handles those directly. We don't route legal questions through generic help bots — a real person reviews account-level policy concerns. Reach us through any of the channels below.

Live Chat Available through your account dashboard. Use this for account-specific policy questions, transaction disputes involving PayPal or Venmo, and real-time clarification on eligibility.
Email Support Send detailed legal or data-related requests to our support address. We respond in writing so you have a record — useful for formal data access or deletion requests.
Account Help Center The Help Center inside your account covers common policy topics: how we store your data, how to close your account, and what happens to your Play+ balance on closure.
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

Security and data handling at prohibet are built around the assumption that your account holds sensitive financial information — because it does. We apply encryption to data at rest and in transit, and we require identity verification before any withdrawal is processed, regardless of whether you're withdrawing via PayPal, Venmo, or Play+. Here's what that looks like in practice.

Data Retention

We retain account records for the period required by applicable state law and financial regulations. You can request a summary of what we hold by contacting support through live chat or email.

Cookie Practices

We use session cookies to keep your account secure during play and analytics cookies to improve platform performance. You can manage non-essential cookies through your browser settings at any time.

Identity Verification

Before your first withdrawal, we confirm your identity using government-issued ID. This applies across all payout methods — PayPal, Venmo, and Play+ — and protects your account from unauthorized withdrawals.

Requesting Changes

To update, correct, or request deletion of your personal data, contact us in writing via email. We process verified requests within the timeframe required by your state's applicable privacy law.

Your Legal and Account Rights at prohibet

Below are the questions we get most often about account terms, data rights, and how our legal framework affects your day-to-day access. If your question isn't covered here, live chat in your account dashboard gets you to a person who can help.

Access depends on your state's laws governing online casino and sportsbook activity. When you register, we verify your state of residence. If your state doesn't currently permit this type of platform, your account will be restricted until eligibility changes.

We collect the information needed to verify your identity, process payments via PayPal, Venmo, or Play+, and comply with state financial regulations. That includes your name, address, government ID, and transaction history.

Send a written request to our support email with your account details. We verify your identity before processing the request and respond within the timeframe required by applicable state privacy law.

Any verified remaining balance is returned via the method used for your most recent deposit — Play+, Venmo, or PayPal. Identity re-verification is required before funds are released on account closure.

Reach us via live chat or email with your transaction ID and a description of the issue. We review the account record and respond in writing. Payment-rail disputes involving PayPal or Venmo may also involve those providers' resolution processes.

Yes. Session cookies are required to keep your login secure, but you can disable non-essential analytics cookies through your browser. This won't affect your account access, payment processing, or transaction history.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.